Frequently Asked Questions

FAQ's

Most frequent questions and answers

Yes, Remote Bill Payment kiosks will charge fee for each transaction.

Yes, Remote Bill Payment kiosks can accept payments from all jurisdictions.

Yes, Remote Bill Payment kiosks can accept payments from all jurisdictions.

You must provide either your Biller’s account number or telephone number to gain access to your Biller’s invoice or payment request.

Each receipt will contain -at a minimum- the following information:

  • Unique Remote Bill Payment kiosk identifier
  • Date and Time payment was made
  • Unique payment approval/transaction number
  • Biller(s) account number(s) being paid
  • The amount paid to Biller(s)
  • The fee amount paid to the Remote Bill Payment kiosk
  • The total amount paid
  • Payment type (cash or card)

If you’re making an 

Yes, in some cases the Biller will receive notification of the payment(s) within minutes of the payment being made at an authorized payment kiosk or online.

Some Billers may take up to 24 hours for payment to be posted to Biller’s account. (Contact your specific Biller for more information).

Remote Bill Payment is not responsible for termination or restoration of service Your service will be turned on within the notified time frame specified by the Biller in their contract. Please contact their customer service department for more information.